Frequently Asked Questions
Our tour packages typically include accommodation, park entry fees, meals, transport, professional guides, and scheduled activities. Some packages may also include airport transfers and domestic flights where applicable.
Tour packages do not cover international flights, visa fees, personal expenses, travel insurance, tips, alcoholic drinks, and optional activities. Any additional services not listed in the itinerary are also excluded.
You can book a tour directly through our website, via email, or by calling our customer support team. A deposit is required to confirm your booking, with the remaining balance payable before departure.
We accept major credit/debit cards, PayPal, bank transfers, and mobile money payments. Payment plans can be arranged for longer tours.
Yes! We specialize in tailor-made tours to suit your preferences, budget, and schedule. Whether it’s a private safari, honeymoon, or group adventure, we can customize an itinerary just for you.
The best time for a safari is during the dry seasons from June to October and December to March. The Great Migration in Maasai Mara happens between July and October, offering an unforgettable wildlife spectacle.
Yes, most visitors require an eVisa, which can be obtained online before arrival. Ensure your passport is valid for at least six months from your travel date.
We offer a variety of accommodations, from budget-friendly lodges and tented camps to luxury resorts and boutique hotels. You can choose based on your preference and budget.
Yes, Kenya is generally safe for tourists. We ensure that all our tours operate in secure locations, and our guides are trained to prioritize your safety. We recommend following local travel advisories and staying in designated tourist areas.
Pack comfortable clothing in neutral colors, a hat, sunscreen, insect repellent, binoculars, a camera, and a good pair of walking shoes. Don’t forget travel documents, medication, and warm layers for early morning game drives.
Yes, we highly recommend purchasing comprehensive travel insurance covering medical emergencies, trip cancellations, and personal belongings.
Absolutely! Kenya offers the perfect combination of wildlife safaris and stunning beaches. Many of our itineraries include a safari followed by relaxation at Diani, Mombasa, Lamu, or Malindi.
